Prarvi support

Request a Sample

Guidance for shopping, care, shipping, returns, samples, custom pieces, and salon questions.

Not sure which texture or shade is right for you? Retail Shade & Texture Samples are $10 each and help you compare real hair before a larger purchase.

Laboratory hair is not sold through the retail sample route. Research teams should use Request Research Tresses for a separate specification review and quote.

Samples help you check texture, shade, feel, brightness, and general quality in your own lighting. They are especially useful for blonde, grey, salt-and-pepper, ombre, curly, kinky-curly, and custom-match decisions.

  • Choose the texture or shade family you want to compare: natural wave, curl, straight, kinky curl, salt-and-pepper, blonde, ombre, or another available option.
  • Use the approximately 1–2 g sample for shade, texture, movement, and feel; it cannot demonstrate full-install density.
  • $10 per retail sample. Samples ship by regular mail and are final sale. Any applicable postage is shown before payment; dispatch time and carrier delivery time are separate.

Tell us what you would like to test and whether you are shopping for yourself, a salon, or a business. We will follow up with sample options and a secure payment link.